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Support MegaCalculator
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MegaCalculator Support
Choose the support plan that best fits your project — from standard consultations to fully personalized technical assistance.
Available Support Plans
Basic — €19 / month
Standard Support
- consultations on module usage and configuration;
- support requests via the feedback form;
- access to the Telegram bot and information channel;
- initial response within 5 business days.
Not included: formula customization, development work, theme adaptation, and third-party module integration.
Mega — €59 / month
Personal Project Support
- dedicated Telegram group;
- module usage consultations;
- project configuration assistance;
- up to 1 hour of minor technical changes per month;
- priority handling of support requests.
After paid custom development or formula configuration, Mega+ support is provided free of charge for one month.
SuperMega — €199 / month
Complete Project Support
- personal consultations;
- dedicated Telegram group;
- full MegaCalculator technical support;
- module configuration and adjustments;
- up to 10 hours of technical work per month;
- highest priority support;
- support for legacy module versions (where technically possible).
Unused hours are not carried over to the next month. Additional work beyond the 10-hour limit is billed separately.
Important Terms
- MegaCalculator versions earlier than Version 4 are not covered by the Basic and Mega plans.
- Support for legacy versions is available only with the SuperMega plan.
- Any work not included in the selected plan is estimated and billed separately.
